Helping a 12-Hospital Group Improve Care and Cut Costs
Confidential — Regional Health System
85M
Cost Savings
28%↑
Patient Satisfaction
28pts
Drop in Doctor Burnout
22%
Fewer Patients Returning
The Challenge
A group of 12 hospitals faced rising costs, uneven patient care, and high levels of doctor burnout. It needed to improve care across all its hospitals while still meeting the needs of each local community.
Our Approach
We worked with all 12 hospitals to find better ways to organize work and care for patients. We set up a central team to share what worked, introduced simple ways to track progress, and involved doctors in choosing and leading improvements.
The Results
Within 18 months, the group saved $85 million and patient satisfaction rose by 28%. Doctor burnout fell from 62% to 34%, and 22% fewer patients had to return to hospital after leaving.
